
Radical Honesty: The Feedback Revolution That Can Save Your Team
How Netflix’s culture of candid feedback builds trust, accelerates growth, and prevents toxic workplaces.
Most employees dread feedback. It’s awkward, it’s rare, and it often comes too late to matter. But what if feedback could be the most energizing part of your workday? At Netflix, feedback isn’t a dreaded annual ritual—it’s a daily practice, woven into the fabric of every team.
Patty McCord’s 'Powerful' shows how radical honesty transforms teams. The company uses simple tools like 'Start, Stop, Continue' to make feedback specific and actionable. Instead of hiding behind anonymous surveys, employees sign their names and have open conversations. The result is a culture where no one has to guess where they stand—and everyone knows they’re working in an environment of trust.
But honesty isn’t about being harsh. It’s about caring enough to tell the truth, delivered with respect. Leaders set the tone by admitting mistakes, inviting critique, and showing vulnerability. Over time, this builds psychological safety: the sense that you can speak up, challenge ideas, and ask for help without fear.
Feedback at Netflix is not just about performance—it’s about learning and growth. Teams debate openly, share insights, and celebrate each other’s progress. This constant exchange keeps everyone aligned and focused on what matters most.
If you want to start your own feedback revolution, begin with small steps: make feedback regular, specific, and face-to-face. Teach your team to see feedback as a gift, not a threat. And remember: honesty builds trust, and trust builds great teams.
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