Why Fixing Problems Isn’t Enough: The Hidden Power of Helping Things Go Right

In the realm of conflict resolution, the instinctive response is often to fix what’s wrong—to correct behavior, punish mistakes, or enforce rules. But what if this focus is exactly what keeps conflict alive? Most of our efforts should be dedicated to helping things go right rather than merely fixing what’s wrong.

The Influence Pyramid illustrates this truth vividly. At its base lies relationship-building, empathy, and positive engagement—the largest and most vital part. Only a small portion is devoted to correction. Yet, many organizations and families invert this pyramid, pouring energy into discipline and criticism while neglecting connection.

Consider a man rushing to mow the lawn before a tennis game, only to be caught in a dispute about edging. Despite his compliance, peace is absent because the heart remains at war. This example reflects countless situations where correcting behavior does not address underlying relational wounds.

Correction without goodwill often breeds resistance, rebellion, and deeper conflict. But when leaders and individuals invest in nurturing positive relationships—listening with empathy, teaching patiently, and fostering understanding—the ground becomes fertile for genuine change.

In workplaces, this means creating cultures where employees feel valued and heard. In families, it means prioritizing connection over control. In communities, it means building bridges rather than walls.

Leadership rooted in peace is transformative. It moves beyond managing problems to inspiring growth and harmony. This approach requires patience, humility, and a commitment to ongoing effort, but the rewards are profound.

As you reflect on your own life, ask: Are you spending most of your energy fixing problems or helping things go right? Shifting focus can unlock new possibilities for peace and fulfillment.

Insights drawn from 'The Anatomy of Peace' and modern leadership principles.