Feedback is often called a gift, yet many managers and employees alike approach it with dread. The reason lies deep within our biology. Our brains interpret negative feedback as a social threat, triggering defensive responses that can shut down communication. But what if we could reframe feedback as a vital tool for growth rather than criticism?
Effective feedback is specific, timely, and balanced. Instead of vague judgments, it focuses on observable behaviors and their impact. For example, rather than saying
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