The Four Team Types That Could Make or Break Your Career (And How to Lead Them)

Every manager faces the challenge of a diverse team, but few realize just how critical it is to understand the four main types of contributors. 'Leadership Capital' introduces the Leadership Matrix, which divides your team into Exemplars (high output, low input), High-Cost Producers (high output, high input), Passengers (low output, low input), and Detractors (low output, high input).



Exemplars are your stars—they deliver results with minimal guidance. High-Cost Producers get things done but require constant attention. Passengers drift along, doing little harm but also little good. Detractors sap your energy and can undermine the team.

Leading each type requires a tailored approach. Recognize and challenge Exemplars, gradually wean High-Cost Producers off dependency, engage and motivate Passengers, and address or exit Detractors. Research shows that leaders who adapt their style to each type see higher engagement and better results 1 , 3 .



By mastering the art of targeted leadership, you’ll not only boost your team’s performance but also accelerate your own career growth. The Leadership Matrix is your secret weapon for building a winning team.