
Thomas H. Davenport and Nitin Mittal
A definitive guide on how leading legacy companies transform with AI through strategy, technology, leadership, and ethical governance.
Less than 1% of large companies are currently 'AI-fueled' according to the authors' research.
Section 1
9 Sections
Imagine a world where artificial intelligence is not just a buzzword but the very engine that powers the heartbeat of an organization.
What sets these organizations apart? It’s not just the technology they deploy, but the breadth and depth of AI adoption across their enterprises. They leverage a diverse toolkit—machine learning, robotic process automation, natural language processing, and more—to weave AI into multiple functions, from fraud detection to customer service.
But the journey from pilot projects to production deployment is fraught with challenges. Many companies launch AI experiments that never see the light of day beyond the lab. In contrast, AI-fueled organizations plan for deployment from the outset, appoint dedicated product managers, and foster close collaboration between data scientists and business stakeholders.
AI is not about replacing humans but about reimagining work. In these companies, AI augments human capabilities, automating routine tasks and freeing people to engage in more complex, creative endeavors. This human-machine collaboration leads to new processes and efficiencies that redefine productivity.
Central to this transformation is a culture of AI fluency. It’s not enough for a few specialists to understand AI; a significant portion of the organization must be educated and engaged. Leaders invest heavily in upskilling employees and executives alike, fostering an environment where data-driven decision-making is the norm.
Underpinning all of this is data—the fuel that powers AI. AI-fueled companies modernize their data infrastructure, ensuring access to unique and proprietary data sources that give them competitive edges. Equally important is the establishment of ethical frameworks and governance structures that ensure AI systems are trustworthy, fair, and transparent.
As we conclude this foundational exploration, remember that becoming AI-fueled is a holistic endeavor. It demands integration of technology, human factors, data mastery, and ethical stewardship. This sets the stage for our next journey—delving deeper into the human side of AI, where leadership and culture become the catalysts for transformation.
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