
Kim Christfort and Suzanne Vickberg
A practical framework for understanding and leveraging diverse working styles to build powerful, effective business relationships and teams.
Business Chemistry was developed by Deloitte as a practical tool for understanding working styles.
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Section 1
7 Sections
Imagine a world where the magic of chemistry isn't just for romance or science labs but is the secret ingredient that makes business relationships thrive.
At the heart of this approach is the recognition that working styles—the way we think, make decisions, and interact—are the visible manifestations of our perspectives. They are the clues we can observe without awkward questioning, the language of empathy in action. For example, some people thrive on structure and details, while others seek possibilities and spontaneity. Recognizing these differences helps us avoid misunderstandings and build stronger relationships.
Consider how star performers in organizations stand out not because they have unique technical skills, but because they naturally build relationships with clients and teams. They intuitively 'walk in others' shoes,' creating a bond that transcends logic alone. This gem-grade empathy is what Business Chemistry aims to make accessible to everyone—transforming the abstract into practical, actionable insights.
As we embark on this journey, remember the power of diversity—not just in backgrounds but in thought and style. It's not about forcing everyone to conform but about activating the strengths each style brings.
Let this be the foundation as we move forward, exploring the unique working styles that shape our world and how to harness them for powerful, lasting success.
Now, let's delve deeper into the distinct personalities that make up the Business Chemistry universe, starting with those who ignite possibilities and spark imagination.
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