
David Bradford and Carole Robin
A practical guide to building authentic, trusting, and transformative relationships through vulnerability, feedback, and conflict resolution.
The book is based on the Stanford Graduate School of Business course 'Interpersonal Dynamics,' affectionately known as 'Touchy-Feely.'
Section 1
9 Sections
Imagine relationships as a spectrum, ranging from mere acquaintances to deeply exceptional bonds. The journey toward the latter begins with understanding what makes a relationship truly exceptional. At its core, such a relationship is one where both people can be their full, authentic selves without fear.
Trust itself forms the bedrock of these relationships. When you trust that your self-disclosures will not be weaponized against you, you can open up more freely. This trust fosters honesty, enabling candid conversations where both parties can share their truths without fear of judgment.
Conflict, often seen as a threat, is reframed here as an opportunity. Productive conflict means addressing disagreements openly and respectfully, not letting irritations fester into resentment. It’s about learning how to disagree without damaging the bond. Finally, mutual commitment to each other’s growth ensures that the relationship is dynamic and evolving, with both individuals invested in supporting one another’s development.
Consider the contrast between the curated images we see on social media and the authentic sharing that builds exceptional relationships. While social media encourages polished, positive snapshots, true connection requires sharing the messy, complicated parts of ourselves. This selective vulnerability is what differentiates shallow interactions from meaningful ones.
These six hallmarks—authenticity, vulnerability, trust, honesty, productive conflict, and mutual growth—form a compass for navigating the complex terrain of human relationships. They invite us to take the risk of showing up fully and to welcome others to do the same. As we embark on this journey, remember that these qualities are not innate talents but skills that can be nurtured and developed over time.
With this foundation laid, we can now explore how to deepen connections by helping others be more fully known and how influence plays a role in balancing relationships.
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