
William Ury
A transformative guide to embracing and resolving conflict through perspective, collaboration, and community engagement.
William Ury co-founded the Harvard Program on Negotiation, a pioneering research center dedicated to negotiation and conflict resolution.
Section 1
8 Sections
Imagine a world where every disagreement, every clash of ideas, is seen not as a threat but as a doorway to new possibilities.
Consider the metaphor of a garden. Without the tension between sun and shadow, water and drought, the garden cannot flourish. Similarly, without conflict, societies and individuals stagnate. It is through the challenge of opposing views that we learn, adapt, and evolve.
Yet, too often, we react to conflict with fear or anger, escalating tensions or retreating in avoidance. This reactive pattern only deepens divides and sows despair.
Stories from across the world show us this truth. In communities torn by war or families fractured by disputes, those who approach conflict with openness and a willingness to listen create pathways to peace. They do not deny the pain or difficulty but harness it to build understanding and connection.
Imagine a family locked in a bitter argument over inheritance. The positions seem irreconcilable until a wise elder steps back, listens deeply, and proposes a creative solution that honors everyone's needs. This is the power of embracing conflict as a possibility.
As we embark on this exploration, remember:
Let us now step further into this journey by exploring the first of three key victories that mark the path to transforming conflict: the victory within ourselves, the power to step back and see from a higher perspective—the balcony.
What is the fundamental nature of conflict according to this section?
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Understanding conflict as a natural occurrence is the first step toward transforming it.
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Discover how a simple mental shift can turn chaos into calm and open doors to understanding.
Read articleLearn the art of inviting others to say 'yes' and creating pathways to peace.
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