
Robert I. Sutton
A practical guide to surviving and thriving despite toxic people at work and in life.
Robert Sutton received over 8,000 emails from readers sharing their 'asshole stories' after writing his first book.
Section 1
8 Sections
Let me begin by inviting you to pause and breathe in the gentle realization that the world is not always as kind as we hope. In every workplace, school, or public space, there are moments—sometimes fleeting, sometimes chronic—when someone’s rudeness, arrogance, or outright cruelty leaves a mark on our souls.
What’s even more subtle is the phenomenon known as 'asshole blindness.' Over time, we become so used to the stress and disrespect that we stop noticing its corrosive power. We tell ourselves it’s normal, or that we’re tough enough to handle it, all the while the emotional toll accumulates quietly.
But awareness is the first step toward healing. In this section, we’ve uncovered the invisible weight of rudeness and begun to see its true cost. As we move forward, let’s carry with us the knowledge that we are not alone, and that change begins with recognition. Next, we’ll learn how to assess and diagnose the severity of these problems, so we can choose the right path to healing and resilience.
7 more insights available in app
Unlock all 8 sections, 8 insights, full audio, and interactive mind map in the SnapBooks app.