
John Hagel
A practical guide to transforming fear into hope, passion, and collective success through narratives, exploration, and learning platforms.
John Hagel has worked for decades at the intersection of business strategy and human psychology, including leading Deloitte’s Center for the Edge.
Section 1
9 Sections
Let us begin our journey with a gentle reflection on the world we inhabit—a world brimming with both breathtaking opportunity and a quiet, persistent undertow of fear. Imagine standing at the edge of a vast, serene sea at dawn, the sky above split between the golden promise of sunrise and the lingering shadows of night. This is the paradox that shapes our lives today: as technology and globalization open doors to new horizons, they also bring with them intense pressure to perform, to keep up, to never fall behind.
In this opening chapter, we learn that opportunity and pressure are two sides of the same coin.
But here lies our first insight:
Now, pause and consider this: over the past fifty years, the average return on assets for public companies in the United States has fallen by 75%. This is not just a statistic; it is a sign of mounting pressure in the business world, a signal that the old ways of responding—by tightening control or focusing solely on efficiency—are no longer enough. The world is changing too quickly, and the rules have shifted. For individuals, the billboard in Silicon Valley that once asked, 'How does it feel to know that there are at least 1 million people who can do your job?' now might as well ask, 'How does it feel to know there are 1 million robots?' The pressure is real, but so is the opportunity.
So, as we set sail on this journey, let us remember that
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