
Masaaki Imai
A comprehensive guide to implementing kaizen for continuous improvement focused on the workplace, quality, cost, and delivery.
Masaaki Imai introduced the term 'kaizen' to the Western world in the 1980s.
Section 1
7 Sections
Imagine a world where every small step forward counts, where improvement is not a sudden leap but a gentle, continuous journey. This is the essence of Kaizen, a philosophy that teaches us to embrace change not as a radical overhaul but as a daily commitment to do better than yesterday.
Consider the story of a simple assembly line where workers had to turn around to pick up parts stored behind them. The act of turning took five seconds, while assembly took only two. By relocating parts to the front, the workers saved four seconds per cycle, tripling productivity without spending a dime.
Kaizen contrasts sharply with the Western obsession with innovation—big, flashy, and expensive changes that often come with risks and disruptions. While innovation is vital, it’s often a one-shot event, whereas Kaizen is a never-ending process that builds resilience and morale.
As you begin this journey of learning about Gemba Kaizen, remember that the true power lies not in grand gestures but in the consistent, humble efforts to make things better every day. Let’s now step into the heart of where value is created—the Gemba—and explore how being present at the workplace transforms leadership and improvement.
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