
Neel Doshi and Lindsay McGregor
A scientific guide to building high-performing workplace cultures by maximizing total motivation and balancing adaptive and tactical performance.
The term 'Total Motivation' (ToMo) was coined by the authors to simplify and operationalize decades of motivation research.
Section 1
9 Sections
Imagine waking up every morning not just to a job, but to a reason that fills your heart with joy, meaning, or hope. This feeling—this invisible force that propels us—is what we call motivation. But motivation isn’t a single, simple thing; it’s a spectrum of reasons why we do what we do.
At the heart of this spectrum are six fundamental motives. Three of these are direct motives—play, purpose, and potential. Play is when you engage in an activity purely for the joy it brings, like a child solving a puzzle or an artist painting for the love of colors. Purpose steps a bit away from the activity and connects to the outcome you value deeply, such as a nurse caring for patients or a teacher shaping young minds. Potential is a further step, where the work is a stepping stone toward future aspirations, like a paralegal dreaming of becoming a lawyer.
On the other side lie the indirect motives—emotional pressure, economic pressure, and inertia. Emotional pressure is when guilt, fear, or shame push us to act, like a student studying to avoid disappointing their parents. Economic pressure involves external rewards or punishments, such as bonuses or the threat of losing a job. Inertia is the most distant motive, where we continue working simply because we always have, without clear reason or passion.
Consider a simple but powerful story: a weight-loss challenge where participants were paid to lose weight. Those driven primarily by money lost a small amount but gained it back quickly after the challenge. In contrast, those motivated by learning and community lost more and kept it off.
Play, purpose, and potential are not just feel-good concepts; they are scientifically proven to enhance creativity, persistence, and problem-solving. Indirect motives, while sometimes effective for simple, repetitive tasks, often lead to distraction, burnout, and even unethical behavior.
So, when you ask yourself or your team why you come to work each day, listen closely. Is it for the joy of the work, the meaning it brings, or the future it promises? Or is it out of fear, money, or habit? This question is the foundation of building cultures where people are truly primed to perform.
As we move forward, we will explore how these motives shape performance and culture, and how understanding them can transform workplaces from places of mere survival to thriving centers of innovation and fulfillment. Let us now delve deeper into how these motives translate into measurable forces that drive success.
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